In recent years, Yuanmou County Government Service Administration has earnestly implemented the national, provincial and prefecture-level work requirements related to deepening the reform of “delegating power, delegating power, regulating services” and optimizing the business environment. Articles of “reduced” + “excellent” government services enhance the sense of gain of the masses.
Work hard on “reduction” to increase the satisfaction of the masses. Reduction of materials, all application materials that have no basis in laws, regulations and rules will be cancelled, those that can be integrated will be integrated, and those that can be obtained through electronic materials or electronic license verification, data sharing, etc. will not be submitted repeatedly. Links are reduced, and all links that have no basis in laws, regulations and rules will be cancelled. To reduce the time limit, on the basis of the legal time limit, each window will further analyze the space for reducing the time limit in each link, so as to ensure that the compressed time limit meets the provincial and state standards and is further optimized. Reduce running, vigorously promote the use of a mobile phone service app, to facilitate online inquiries, consultations, applications, and information on processing progress.
Make a fuss on “Excellent” to enhance the sense of gain for the masses. Optimize the process, optimize the approval process, build an intuitive, easy-to-read and easy-to-understand processing flow chart, optimize services, improve efficiency, and create a transparent and efficient government environment. Excellent service, focusing on the needs of the masses of enterprises, through strengthening business training, improving software and hardware facilities, adjusting window settings, selecting window benchmarks, launching “reservation service”, “delayed service”, “door-to-door service”, “free mailing service”, etc., establish Complaints, rectification, and feedback mechanisms, and the establishment of a “failure to do things” reflection window to promote the continuous change of the window’s work style and the continuous improvement of service efficiency. Excellent model, vigorously promote “trans-provincial handling” and “one thing at a time”. Through the “packaged handling” of related matters, the “expedited handling” of high-frequency matters, and the “easy handling” of all matters, the “trans-provincial handling” of 77 government service matters has been realized, and the “one thing at a time” “cross-province handling” has been implemented. Provincial General Office “issues” carry out “experiential” handling.
Source: Yuanmou Rong Media Zhong Xianping County Government Services Administration Song Qing
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