(Observer Network News) The official Weibo of the Xinjiang Uygur Autonomous Region Department of Culture and Tourism @Xinjiang is a good place released on the 27th a preliminary investigation report on the incident of “Uncle does not want to shop and tip the tour guide 20 yuan”, July 26, 2022, online The video “Uncle does not want to tip the tour guide 20 yuan for shopping” attracted the attention of netizens, and the Xinjiang Uygur Autonomous Region Culture and Tourism Department and the Xinjiang Production and Construction Corps Culture, Sports, Radio, Television and Tourism Bureau immediately launched an investigation. After investigation, the tour guide Zhang and an international travel agency in Xinjiang were under the jurisdiction of the Corps.
At present, the Cultural Market Comprehensive Law Enforcement Supervision Bureau of the Corps Culture, Sports, Radio, Television and Tourism Bureau has accepted the case.
Recently, Xinjiang has ushered in a peak of tourism. The illegal behavior of individual travel agencies and tour guides has damaged the legitimate rights and interests of tourists, and also affected the tourism image of Xinjiang. In order to protect the legitimate rights and interests of tourists, visitors to Xinjiang are invited to complain through the WeChat public account of “Xinjiang Cultural Tourism Complaints” or the local 12345 hotline as soon as possible when their personal and property are infringed.
Earlier, an online video showed a male tour guide allegedly insulting elderly tourists in the group for refusing to buy travel products. In the video, the tour guide said excitedly, “I don’t need your 20 yuan tip, I don’t like 20 yuan at all from Xinjiang, I want to slap my face, I have 3800 kilometers to give 20 yuan, (tourist) uncle, you buy it. Two boxes are finished, I will tell you, old man, your main schedule today, you stay away from me, I look down on you.”
According to the Beijing News, after the incident, Ms. Hao, a fellow tourist, told the media what happened when she was interviewed by the media. Ms. Hao said that at that time, the tour guide asked each passenger to buy a box of health care products of 100 yuan, of which 17 yuan was a tip for the driver. An old man refused to buy and wanted to pay a tip of 20 yuan directly, and was reprimanded by the tour guide. Ms. Hao also said that the tourists in the tour group had already bought some goods.