Correspondent Zhang Nan
In order to improve the relationship between doctors and patients and improve the satisfaction of patients, on the afternoon of May 25th, Tai’an Traditional Chinese Medicine Hospital and Beijing Houhe Company held a post-hospital meeting. Disease course management project kick-off meeting. Meng Guangyuan, Secretary of the Disciplinary Committee of Tai’an Traditional Chinese Medicine Hospital, community medical management office, medical department, outpatient department, medical insurance price department, information center, director of relevant pilot departments of the hospital, residents and project staff of Beijing Houhe Company attended the meeting. Zhang Shujun, director of the management office, presided over the meeting.
At the meeting, Zhang Shujun, director of the Community Medical Management Office, introduced the introduction of the post-hospital disease course management project.
Beijing Houhe Company Project Manager Yang Ruxu introduced the project in detail. The project takes the post-diagnosis (hospital) intelligent disease course management service platform as the support point, and links the in-hospital and out-of-hospital through refined health management services. The implementation of this project is of great significance to the development of the hospital.
First of all, it fills the gap of out-of-hospital management of patients, allowing patients to obtain continuous and full-cycle personalized post-diagnosis management services, making multi-level and diversified Second, it improves the loyalty and comprehensive satisfaction of patients to the hospital, extends the breadth of medical staff’s services, and reinforces the “patient health-centered” brand image of hospitals and departments.
Liu Huan from the Medical Department of Beijing Houhe Company demonstrated the medical path. Post-diagnosis medical expert consultants combine the patient’s medical records and work with clinical medical staff to define a personalized post-diagnosis course management path, which not only meets the needs of hospital clinicians for post-diagnosis follow-up, but also meets the needs of patients’ post-diagnosis health management.
The directors and residents of each pilot department and the project professionals of Beijing Houhe Company had a heated discussion on the content of post-hospital disease course management services, and exchanged views on the next step of implementation.
Meng Guangyuan, secretary of the Disciplinary Committee, said that the post-hospital disease course management project is a new thing, and it should be fully utilized. During the inspection process, the purpose of helping the hospital to achieve coherent doctor-patient service is to realize the interaction between doctors, nurses, and patients in an efficient, simple and intelligent way, and to provide patients with clinical management paths between disease recovery. In terms of guidance, exercise rehabilitation, sleep intervention, psychological and spiritual intervention, etc., build an integrated online and offline patient service model, improve the patient’s medical experience, improve the doctor-patient relationship, and maximize patient satisfaction; the implementation of the project can achieve clinical follow-up The retention and accumulation of data information will assist the hospital to further consolidate the construction of hospital disciplines and the promotion of various clinical scientific research, and enhance the scientific research strength of the hospital.
This project can promote the realization of post-hospital rehabilitation management, extend the radius of medical services, effectively relieve the pressure of medical staff, release high-quality medical resources, and help medical staff in the hospital to be freed from tedious mechanical work and participate in To more clinical diagnosis and treatment process, so as to improve the rationality and accuracy of patient medication. In the process of project implementation, patients’ privacy should be protected, confidentiality agreements should be signed, service procedures should be standardized, personalized and humanized guidance should be provided, various forms of symposium should be held, and the path of traditional Chinese medicine visits should be increased to provide patients with the most reasonable It can improve the emotional interaction between doctors and patients, and create a good image of the hospital close to the people.