Under the impact of the current round of the epidemic, Shanghai has implemented a large-scale lockdown for a long period of time, and many elderly and chronically ill patients are about to run out of home medicines. Therefore, how to maintain the course of medication as much as possible has become a touchstone for testing the principle of “people’s interests first” in the majority of grass-roots communities. To this end, Caoyang Xincun Street has assembled 20 dispensing specialists, and together with relevant medical institutions, with the help of the “contactless” and “one-stop” safe delivery method of “delivering medicines to your door without leaving your home”, they provide medicine dispensing services for patients.
< span>Since the official launch of this service, Cao Yang, a “pharmaceutical specialist”, has been busy between the community and the hospital, overcoming a wide range of challenges such as severe weather, and working tirelessly to relieve the residents’ medication problems. Their hard work has not only ensured the therapeutic efficacy of the majority of patients, but also further enriched the new content of residents’ “right to health”.
On the basis of continuing the previous good practices, Caoyang Xincun Subdistrict has also actively expanded the benefits of the substitute medicine dispensing service, and actively promoted the online appointment method to more residents. As long as the following steps are followed, Caoyang residents can obtain the substitute medicine dispensing service from their side (Note: The form of substitute medicine dispensing will be determined according to the closure and control status of the building where the resident is located).
(1) [Guidelines for Substitute Drug Dispensing in Non-sealed and Controlled Buildings]
For residents in non-sealed and controlled buildings, there are Shanghai Hongkang Hospital and Caoyang Community Health Service Center have two options for dispensing medicine. If residents choose to dispense medicines, please refer to the following steps –
Step 1:
Please prepare residents and friends in advance Good medical insurance card, reference medicine box, and indicate the required quantity of each medicine. You can put all the items and the card indicating the quantity in an environmental protection bag, which is convenient for the neighborhood committee to collect statistics.
Step 2:
Contact the relevant neighborhood committees, block leaders, volunteers, building groups by phone or WeChat (You can choose one) to register, and the dispensing specialist will inform you when to pick up the relevant items. (See below for the contact numbers of the neighborhood committees)
Step 3:
After the registration is completed and the relevant items are collected , the neighborhood committee will carry out contactless delivery in batches. If there is an acute illness, please call the neighborhood committee to report.
Residents and friends can also choose to dispense medicines on the Internet or through other channels. If necessary, please call their neighborhood committee.
(Note: During the dispensing process, the self-paid expenses shall be paid by the neighborhood committee first, and then settled with the residents and friends.)
(2) [Guidelines for Dispensing Medicines in Sealed and Controlled Buildings] For residents in closed and controlled buildings, it is recommended to dispense medicines over the Internet. If you still need to substitute medicine, follow the steps below:
The first step:
By phone or WeChat, contact Relevant neighborhood committees, block leaders, volunteers, and building team leaders (you can choose one), submit the information on the required drugs and quantities.
Step 2:
After the registration is completed, the neighborhood committee will carry out contactless delivery in batches. If there is an acute illness, please call the neighborhood committee to report.
（Note: The dispensing fee is at your own expense.）
Warm reminder:
< p>1. Substitute dispensing services are given priority to groups with special difficulties such as the elderly in the community, as well as residents with underlying diseases who need to take related drugs on a regular basis (on the advice of doctors, hypertension, diabetes, coronary heart disease, stroke , stomach diseases and other basic diseases belong to the group that needs to take related drugs on a regular basis); in addition to the above situations, residents can also purchase medicines through the Internet.
2. Residents can contact the neighborhood committee through WeChat group, telephone, etc., and prepare the medical record card, the detailed name of the drug or the medicine box in advance, so that the pharmacy specialist of the neighborhood committee can prepare the representative in advance. Statistics of dispensing information.
3. Due to the extension of the lockdown period, the demand for dispensing medicines by residents has increased sharply, and the community is under great pressure for dispensing medicines. Residents and friends are reminded to make inquiries and registrations with the neighborhood committee as early as possible. The neighborhood committee will deliver medicines to residents and friends in batches according to the daily dispensing limit and the urgent need of residents for medication (mainly based on the recommendations of community doctors).
Contact numbers of neighborhood committees
（If the cadres of the neighborhood committee go out to carry out epidemic prevention work and fail to answer the phone in time, please forgive me.）
Putuo District Rong Media Center Cao Yang Branch Center