CNR News on March 16 (Reporter Peng Yisuo) On March 16, Shenzhen held a press conference on epidemic prevention and control. From 0 to 24:00 on March 15, 92 new cases were added in Shenzhen, of which 55 were diagnosed as confirmed cases of new coronary pneumonia, and 37 were diagnosed as asymptomatic infections of the new coronavirus; 39 cases were found in the inspection of close contacts for isolation and observation. Twenty-four cases were found in key regional screening, 15 in key population screening, and 14 in community screening. All the new cases have been transferred to the Third People’s Hospital of the City for isolation and treatment, and the condition is stable. Disposal work related to epidemic tracing, isolation and control, nucleic acid testing, and medical treatment is being carried out in an orderly manner.
This release responds to issues such as the supply of electricity, gas, refined oil, etc.
The administrative service halls of Shenzhen and various districts have suspended on-site business processing. How can government departments meet the needs of corporate citizens?
Wang Zhuomin, deputy director of the Municipal Affairs Service Data Administration, introduced that Shenzhen will give full play to the advantages of ‘Internet + government services’, through “all-in-one service”, “handheld service” and “self-service service”. ” and other methods, basically realize that what can be done offline can be done online.
At present, 100% of the government service matters of the city’s 31 municipal departments and 11 districts have entered the “Guangdong Government Service Network” service platform, and citizens are On the website, select the district or city-directed department where Shenzhen is located, search for the required items, and click “Online Application”. 99.94% of the city’s government service matters can be handled at most once, and 99.29% of administrative licensing matters can be handled without running.
Citizens can also handle affairs through the “iShenzhen” APP. At present, “iShenzhen” has connected to more than 8,000 services in 3 medium and direct units, 43 municipal units and 11 districts, allowing citizens to enjoy all urban services through a single platform.
In addition, the city has deployed 520 self-service kiosks for municipal affairs to realize the “one-machine service” of self-service for 182 matters. Covering the printing of social security participation certificate, the inquiry of housing waiting list and other services. Citizens can inquire through the “iShenzhen” APP and the “Shenzhen Handheld Government Affairs” applet, and handle the procedures nearby.
Wang Zhuomin introduced that since the outbreak of the epidemic, the 12345 government service convenience hotline has given full play to the core effect of the service platform for people’s livelihood demands. If you have problems with control policies, you can call 12345-8 to report; if you encounter consumer disputes such as price gouging during the epidemic, you can call 12315 or 12345-4 to report and complain; , or dial 12333 or 12345-5 for consultation.
In order to ensure the smooth flow of people’s livelihood appeal channels, the city has also opened the “Shenzhen 12345 Hotline” WeChat public account, “i Shenzhen” APP, Shenzhen Government Online Citizens can give priority to using the above-mentioned Internet channels to report their demands, and a special person will follow up with them.
“For all calls, we will first answer them according to policy information; for the appeals reflected by citizens through various channels, they will be transferred to relevant units as soon as possible And follow up, supervise, feedback, and evaluate to ensure that every appeal can be handled quickly, closed-loop and warm.” Wang Zhuomin said.
The supply of resources and energy is related to the smooth operation of cities. Zheng Tiejun, deputy director of the Municipal Development and Reform Commission, said that Shenzhen has sufficient water resources, with 52 water plants and 41 water purification plants operating normally. The supply of electricity and refined oil products is safe and stable. At present, the city’s electricity load is still operating at a low level, the natural gas supply is generally balanced, and the social demand for gas for power generation is effectively guaranteed.
In terms of ensuring supply, the Municipal Development and Reform Commission monitors daily electricity load, natural gas supply and consumption, thermal coal and refined oil reserves. Track and judge the energy supply and demand situation, and urge gas companies to fully guarantee the gas demand for people’s livelihood and power plants. Actively coordinate construction forces and materials, and focus on ensuring reliable energy supply in key places for epidemic prevention and control such as ports, medical enterprises, and isolated hotels.
“We have made full preparations for the city to return to normal production and life as soon as possible after the epidemic has stabilized.” Zheng Tiejun said.
[Source: CCTV]
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