Sanya Airport:
“Worry-Free Rebooking” Baggage Quick Endorsement Service Improves Passengers Travel Experience
A few days ago, Sanya Phoenix International Airport launched the “Worry-Free Rebooking” – a quick baggage change service to further improve Passenger travel experience.
It is reported that the original rebooking service process is cumbersome. After the passenger requests for rebooking, the staff needs to pick the passenger’s checked baggage and hand it over to the passenger. , the passenger will go to the counter for the changed flight by himself/herself to check in again. During the Spring Festival travel period, summer travel period and flight delays, it is easy for passengers to miss their flight due to untimely change of checked baggage.
After Sanya Phoenix International Airport launched the “Worry-Free Rebooking”, passengers complete the flight rebooking procedures at the check-in counter, and the baggage rebooking information It will be passed to the sorter, and the sorter will paste the rebooked baggage label to cover the flight number and destination of the original baggage tag, and then fill in the information according to the new flight number. The baggage that has filled in the information will be re-sorted and transported to the changed flight, avoiding the passengers rushing back and forth between the check-in counters, saving the travel time and cost of the passengers, and improving the travel efficiency of the passengers.
(Reporter Li Shaoyun)
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[Source: Sanya Daily Digital Newspaper]
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