The closure and control are in progress, and the treatment of tumor patients has not been “suspended”!
Since March 28, a new round of nucleic acid screening has been carried out in Shanghai. Shanghai Proton and Heavy Ion Hospital in Pudong New Area has been selected as the first batch of sealed and controlled areas. One of the 10 municipal-level medical institutions, while doing its best to prevent and control the epidemic, through precise, rigorous and temperature-friendly measures to ensure that the particle radiation diagnosis and treatment of tumor patients is not interrupted and services are not discounted!
The patient successfully “cleared customs”, and the daily treatment volume remained at a high level
On the morning of March 31, from Fujian Ms. Du was accompanied by her family to the Heavy Ion Hospital. After showing the appointment information, health code, and itinerary code in turn, she successfully passed the “gateway” for personnel entry and exit management at the gate of the hospital. The green code, negative nucleic acid results, and body temperature were all displayed. On the Gates system screen.
With the assistance of the admission receptionist, Ms. Du completed the epidemiological investigation and went through the admission procedures smoothly, which made her feel very at ease: “Because of the epidemic and the closure of Pudong, I was always worried that the admission time would be delayed. , this will definitely delay the treatment.The whole process went well today, and the stone hanging in my heart finally fell to the ground!”
On that day, all 8 patients were under the care of the hospital staff. With the help and guidance, they will be successfully admitted to the transition ward after personal protection. After the nucleic acid results after admission are normal, they can be transferred to the official ward to start particle radiotherapy.
In terms of smooth admission of patients during the lockdown period in Pudong, the hospital is still arranging outpatient assistants on the basis of the outpatient appointment system. Provide “one-to-one” communication services for patients who make appointments, and reasonably arrange medical forces such as outpatient clinics and multidisciplinary discussion (MDT) experts to ensure that “patients are available, services can be kept up, and diagnosis and treatment are kept on file”.
Currently, more than 100 patients are being treated in the hospital. The number of patients treated in the proton heavy ion zone in a single day and the number of admitted patients are similar to this round of epidemic and before the closure of Pudong. equivalent level.
“bubble” management, patients do not press the “pause button” for treatment
Since this round of the epidemic, especially this Since the implementation of gridded nucleic acid screening in the city, the heavy ion hospital has quickly entered the “big test” mode.
In order to avoid the closure and control of the residential area, cross-river traffic control and other factors affecting the passage and delaying the clinical diagnosis and treatment work, the heads of departments and business backbones directly related to the diagnosis and treatment of patients, such as clinical, medical technology, nursing, and outpatient clinics< span>Pack up the luggage as soon as possible, and return to the hospital for a closed-loop overnight stay on the starry night.
You Dan, the team leader of the tumor radiotherapy team, said: “In the face of the epidemic, medical staff are soldiers, and they are all obliged. It really doesn’t matter if we work hard, patient’s You must not press the pause button for regular radiotherapy.”
The more than 20 key nurses who returned home from the ward that afternoon in the nursing department had not had time to rest, but under the leadership of Director Wan Hongwei Returning to work overnight: “Patients in special times need our care more, and it is also our responsibility to recall if there is a recall.” Let the hospital’s various diagnosis and treatment activities as usual, and minimize the impact on the clinical treatment of patients.
During the special period of closure and control management, the hospital also designated special personnel to monitor the treatment progress and discharge time of inpatients, explain the traffic control in the city and the conditions for leaving Shanghai, and properly arrange the patients, especially the patients. The discharge plan and guarantee mechanism for non-local patients allows eligible patients to return home with a negative nucleic acid report and a discharge certificate within 24 hours.
Informatization helps to continuously improve patient experience
During the epidemic, Heavy Ion Hospital made full use of informatization to improve service performance class. The hospital’s intelligent guidance system and remote diagnosis and treatment consultation platform are open 24 hours a day, and senior attending physicians and chief physicians are arranged to receive online consultations, consult and answer. Since the first ten days of March this year, it has served more than 3,500 patients, allowing patients to enjoy free and professional diagnosis and treatment services without leaving their homes.
In order to alleviate the anxiety of patients waiting for admission, the hospital implements a “point-to-point”, personalized and precise information push service according to the needs of patients with different diseases for diagnosis and treatment, so that patients can keep abreast of medical trends and instructions for coming to the hospital in a timely manner. The radiotherapy departments of the hospital also arranged for doctors to sort out the list of patients to be admitted every week, strengthen “one-to-one” communication with patients and do a good job of comfort.
In addition, the hospital has also updated the smart ward system, allowing patients to inquire online about the results of various examinations, the day’s particle radiotherapy schedule and other information without leaving the ward. Humanistic care services such as dredging and answering questions further enrich the life in the hospital and relieve the emotions of hospitalized patients.
The heavy ion hospital is currently running smoothly and orderly. We will do our best to provide medical services for cancer patients, and help Shanghai to realize the dynamic clearing of social aspects as soon as possible.
Author: Tang Wenjia Liang Changhu
Editor: Tang Wenjia
Editor in charge: Fan Liping
Picture: Interviewee
*Wenhui’s exclusive manuscript, please indicate the source when reprinting.