Li Kang’s cover news reporter Liu Yangu
“Courtesy of medical services is very important. Use expressions and smiles to release our kindness and friendliness, and establish ’emotional accounts’ with patients. In the morning handover The more you do, the more warm you will be.” “The work of the pharmacy is not only reflected in the busyness and trivialities, but more importantly, careful and safety verification.”… On February 24, the hospital service procedures were standardized for all positions in Guangyuan Central Hospital. The skill competition kicked off.
It is understood that this competition adopts the method of random drawing of lots by all the medical staff of the department to determine the participants and items. A total of 14 participating teams from 10 benchmarking departments competed on the same stage to promote training and test the results of the hospital’s half-year training to improve the quality of medical services.
The Eighth Party Congress of Guangyuan City proposed to build a regional medical center at the border of Sichuan, Shaanxi and Gansu, and Guangyuan Central Hospital In implementing the spirit of the Eighth Party Congress of the Municipality, “improving the quality of medical services” is taken as the core driving force for enhancing the high-quality development of the hospital, creating a safe medical environment, creating a harmonious atmosphere for medical treatment, and improving patients’ medical treatment experience and sense of gain.
On September 6, 2021, the hospital started training to comprehensively improve the quality of hospital services and hired doctors and patients from the National Health Commission The professional team of the experience research base conducts “organization”, “rectification”, “cleaning”, “standardization”, “literacy”, “safety” for eight outpatient and inpatient departments including the outpatient office, charging room, respiratory and critical care medicine department “6s management” training. It is planned to comprehensively improve the service quality of the hospital through a one-year, three-stage service quality improvement project, and promote the scientific, standardized, standardized and refined development of hospital management with high quality.
“Under the new situation, the quality of medical services is not only about the effect of medical measures on disease intervention, but more about the quality of hospital personnel, technology and services, and the level of hospital management and the overall strength of the hospital.” Shi Ping, Secretary of the Party Committee of Guangyuan Central Hospital, said that this skills competition will effectively enhance the cultural connotation construction of the hospital, standardize the professional image and service behavior of medical staff, and effectively promote the standardization of hospitals and the establishment of high-quality hospital service standards. Through the “6S” management from point to surface, we are committed to creating a comfortable, bright, quiet and safe medical treatment environment, further standardizing medical treatment behavior, improving the quality of hospital staff, and creating a good image of the hospital.
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