China News Service, Phnom Penh, May 30th (Reporter Ouyang Kaiyu) Li Haiyan has always been looking forward to the day when she can fly in the wider sky like her own name “Haiyan” with her dream of Chinese medicine. Participating in the Chinese-aided Chinese medicine anti-epidemic expert group this time made the TCM nurse “dream come true”.
In March this year, when Cambodia was the most difficult to fight the epidemic, the Chinese government sent a Chinese medicine anti-epidemic expert group and medical team to Cambodia, which was also the first Chinese national level to send abroad. Chinese medicine foreign aid and anti-epidemic expert group and medical team. As a 16-year nursing employee in Xiyuan Hospital of the Chinese Academy of Chinese Medical Sciences, an ICU specialist nurse and a national TCM nursing backbone, Li Haiyan took the initiative to invite Ying to join the “national team” of TCM foreign aid, and embarked on the road to aid Cambodia with enthusiasm.
During their stay in Cambodia, the Chinese-Aided TCM Anti-epidemic Expert Team created the first inter-governmental TCM clinic in a Cambodian public hospital, the TCM Department of the China-Cambodia Friendship Hospital in Kosma, and the first in Cambodia. An appointment-based clinic. The expert group independently developed and launched an electronic appointment system with integrated functions such as multilingual, time-based appointments, new crown flow adjustment, dynamic adjustment of specialist number sources, and automatic information reply, bringing a brand new medical experience to Cambodian patients. Among them, Li Haiyan is responsible for the operation of the electronic reservation system.
From contact with the system to skilled use, Li Haiyan quickly completed the transformation of “Internet operation” in just one day. On the first day of the clinic, a large number of patients scanned the code through local media reports and word of mouth from relatives and friends For consultation, Li Haiyan earnestly answered the question-and-answer email for each patient, instructed the patient to scan the QR code to make an appointment on the platform, and carefully answered various questions encountered by the patient during the appointment process.
With good curative effect, the Department of Traditional Chinese Medicine of Cosma Hospital has quickly become the department with the largest outpatient volume in the hospital. In the past two months, more than 2,000 TCM outpatient visits have taken place, accounting for two-thirds of the outpatient visits of the China-Cambodia Friendship Hospital in Cosma. Li Haiyan’s workload has also increased. After everyone has a rest from get off work, Li Haiyan is online almost all day, handling patients’ consultations and appointments without interruption, and assisting the team leader to maintain and adjust the appointment platform many times according to the patients’ demands, so that the Patients can see a doctor more easily and quickly.
In the early days of the Department of Traditional Chinese Medicine, a patient with lumbar muscle strain was unable to straighten her waist and had to rely on crutches to walk reluctantly. QR code appointment, inform the patient of the appointment process, and successfully make an appointment for the next day’s Chinese medicine outpatient department of orthopedics. Due to the inconvenience of the patient’s mobility, Li Haiyan gave the patient priority to see the doctor, and also helped take care of the three-year-old child until the end of the consultation. During the patient’s subsequent follow-up visits, Li Haiyan transported the patient in a wheelchair and helped him take care of his young son. After being treated by TCM experts, the patient’s condition improved significantly. While admiring the curative effect, the patient especially emphasized that he was very grateful to Li Haiyan for her careful guidance and help. Seeing the smile on the patient’s face, Li Haiyan felt the sanctity of medical work and wanted to help The patient is extremely proud of his recovery.
In addition to undertaking the work of “one person’s registration room”, Li Haiyan was also widely praised in Cosma Hospital for her professional ability of skilled Chinese medicine nursing. During the interval between outpatient consultations, she assisted the expert group of physicians to perform various TCM appropriate techniques for patients, such as scraping, acupoint massage and moxibustion, traditional Chinese medicine soaking, ear acupoint pressing beans, scraping, cupping therapy, etc., allowing the local people to experience authentic TCM “Eighteen Skills”.
At Cosma Hospital, a local Cambodian patient said with a smile that he may not know every expert in the TCM clinic, but he knows the all-round nurse Li Haiyan who is “Internet operation + nursing”. Now, the task of the expert group has been successfully completed, and Li Haiyan will continue to work in Cambodia for one year as a member of the medical team. “Haiyan” is still looking forward to spreading its wings on the Khmer land, and exerting its “traditional Chinese medicine skills” to help Cambodian patients solve problems and relieve pain. (End)