In order to alleviate the difficulty of seeing a doctor and dispensing medicines during the epidemic, Shanghai Tongji Hospital held the “Internet Hospital Online Free Clinic Activity” every Sunday from May 1st to June 26th. Nearly 60 people Tongji Hospital experts provide patients with medical services such as health consultation, disease consultation, follow-up consultation and dispensing in the Internet hospital. During the free consultation period, all outpatient clinics are free of registration fees.
According to reports, during this period, Tongji Hospital actively listened to feedback from all parties and continued to improve the service efficiency of Internet hospitals. Every week, free clinics will “new on the shelves” with new functions and new measures, allowing people to benefit from measures. It is deeply rooted in the hearts of the people, so that the convenience services can be put into practice.
Medical insurance “cloud settlement”, convenient for “one old and one small” and volunteers to dispense drugs on behalf of the volunteers
On May 22, Tongji Hospital based on the city health and health During the epidemic period, the expedited public services provided by the Commission, the Municipal Medical Insurance Bureau, the Shenkang Center, and the Municipal Big Data Center have launched “one old and one small” and “volunteer” drug dispensing and online medical insurance settlement services.
Previously, although citizens could make outpatient appointments for their families, they could not pay directly through their medical insurance accounts. This upgrade can better meet the practical needs of online medical treatment and dispensing for the elderly and children at home during the epidemic. At the same time, it is also conducive to community volunteers to provide residents with online Internet hospital dispensing services to further meet residents’ dispensing needs. Before using this function, it is necessary to bind the “Suishen Code” for the elderly and children in the “Suishen Code” function of the “Suishanban” APP. Residents.
“Drug Knight” was launched, and “Yunfa Yao” accelerated
On May 22, Shanghai Tongji Hospital and Putuo District New Era Civilization Practice Center , Putuo District Civilization Office launched the “Putuo District Epidemic Prevention and Control Internet Medicine Distribution Volunteer Service 2.0 Project”, and the “Medicine Knight” volunteer service team went online.
Xu Shuchang, Secretary of the Party Committee of Tongji Hospital, said that the “Medicine Knight” volunteer service team can help solve the problem of residents’ difficulty in seeking medical treatment and dispensing during the epidemic. The problem is to get through the last “mile” of delivering medicines. Through the drug delivery of “Medicine Knight”, more people can understand the convenience of Internet hospitals and solve basic dispensing problems without leaving home.
On the same day, orders for “Medicine Knights” were delivered to Ganquan Road Street, Yichuan Road Street, Zhenru Town Street, Shiquan Road Street in Putuo District, Dachang Town in Baoshan District, Pengpu Town in Jing’an District, etc. 10 minutes later, residents living in a community on Zhidan Road received the medicine, which was the fastest order of the day.
“What are the risks and side effects of this medicine? What should I do if I forget to take the medicine? Can I take it with me next meal?” “How do I take insulin?” “Does eating and drinking affect the medicine I am taking? “How should medicines be stored?” “Can I stop taking medicines immediately after symptoms improve?” Tongji Hospital Internet Hospital has also opened an online medicine “cloud consultation” service, which is convenient for citizens to “inquire about medicines in the cloud”. The pharmacists will answer the questions raised by citizens in plain language. Up to now, Tongji Hospital’s drug consultation channel has received more than 1,100 consultations of various types, which has been well received by patients. (Yan Weiqi, all media reporter of Guangming Daily)