Double improvement in the efficiency of medical services

The bright and spacious corridors, the childlike graffiti, and the warm and comfortable interior layout, these obvious changes made Ms. Qi, a resident of Liucheng Street, Wenjiang District, Chengdu, deeply impressed: “The child care clinic here has changed a lot. Now, every time I bring my child over, I feel very comfortable.” What surprised Ms. Qi was the child health care clinic after the “transformation” of the Liucheng Street Community Health Service Center.

In recent years, the Liucheng Street Community Health Service Center has improved the medical environment with the creation of standardized outpatient clinics, improved service efficiency with digital construction, and improved the recognition of patients and residents with innovative family doctor services, becoming a warm welcome to local residents. Heart “medicine” relies on.

Create a 5A-level child care clinic

Women and children in a warm service area

The Community Health Service Center of Liucheng Street, Wenjiang District undertakes the child care work of 34 kindergartens and 6 childcare institutions in its jurisdiction, as well as daily outpatient clinics, and the workload is huge. Although the service population is large and the task is heavy, the child care clinic of the center is well-known, and parents from other places often come here. In March of this year, the Liucheng Street Community Health Service Center officially listed a 5A-level child care clinic. The environment of the upgraded child care clinic has changed a lot. In terms of equipment configuration and functional division, the hardware has been comprehensively upgraded, which is refreshing. .

With the improvement of the medical environment, there is also the improvement of service quality. The upgraded child insurance clinic is equipped with full-time child health care personnel to carry out comprehensive and efficient health management of children aged 0-6 who live in the area. The center offers mother classes every month. According to the characteristics of children at different ages, courses such as interpretation of basic public health services, daily care of infants and young children, and guidance on motor development are carried out. At present, the child care clinic of Liucheng Street Community Health Service Center involves vision and hearing screening, breast milk analysis, DST screening, neuromotor screening, oral health care, early education and other sectors, which can fully meet the child care needs of infants and young children in the jurisdiction.

Building a digital hospital

Let data run more, residents run less errands >

Open WeChat and Alipay, and scan to register and pay. On the self-service terminal in the lobby on the first floor of the center, one-stop services such as report printing and sign-in can be handled. Patients who went to the Liucheng Street Community Health Service Center in Wenjiang District for consultation said goodbye to long queues and waiting, and enjoyed the convenience brought by the Internet, which truly realized “let data run more and residents run less errands”.

As early as 2019, the Liucheng Sub-district Community Health Service Center was awarded the title of “Provincial Digital Hospital” and reached the highest two-star standard for grass-roots medical institutions. This honored unit. The center benchmarks the construction standards of digital hospitals in Sichuan Province, insists on both hardware and software, and comprehensively improves the digital construction level of the center. It not only renovated and expanded the computer room, added disaster recovery backup equipment and terminal control access system security equipment, but also replaced Huawei switches for each floor and upgraded the network cables of the whole hospital. At the same time, the health service center cooperated with the network construction to improve the medical treatment process, shortening the average waiting time of residents by half, and opened the function of medical treatment in different places across the province and the country, using information technology and perfect management to bring efficiency and convenience to the masses. smart service.

“The application of digital information system not only improves the accuracy of doctors’ diagnosis, but also makes the public’s medical experience continuously improved, and also makes the internal management system of the hospital more convenient and efficient.” Liucheng Street Community Guo Rong, director of the health service center, said.

Innovative Family Doctor Services

Building Healthy Internet+ Model< /p>

Online one-click order, offline family doctor can come to provide nursing services. In September 2021, once the medical platform of Liucheng Street Community Health Service Center was launched, it was well received by a large number of residents. It is reported that based on the actual needs of disabled and semi-disabled patients in the elderly over 65 years old, the center has jointly built a home-community-organization three-dimensional network with professional data platforms on the basis of giving full play to the hospital’s technical advantages and territorial advantages. The “Internet + Family Doctor + Nursing” service model has established a medical care and nursing platform. Currently, the medical care that can be provided includes 17 services such as indwelling catheterization, bladder irrigation, and pressure ulcer prevention guidance, which can basically meet the health services of the disabled elderly. need.

In addition to building an online and offline integrated service model, the family doctor team of the center also builds personalized family medicine services according to the population structure of the jurisdiction. In April 2021, 55 seniors on military leave signed up for the center’s family doctor service. The family doctors formulated 13 personalized plans based on the physical condition of each senior on military leave, including health checkup, appointment registration, and on-site follow-up. , and established a medical consultation group for the elderly on military leave to provide online health consultation for the elderly on military leave at any time.

In addition, the center and Chengdu University of Traditional Chinese Medicine launched a chronic disease management project with traditional Chinese medicine characteristics. For 55-75-year-old patients with hypertension, diabetes or diabetes combined with hypertension, we will provide them with free TCM appropriate technical services, TCM dialectical treatment and syndrome diagnosis, TCM health care teaching, TCM health tea and foot bath bags, etc. Through the comprehensive intervention of traditional Chinese medicine, the physique of these patients can be improved, the tolerance and compliance of patients with chronic disease drugs can be reduced, and the recovery of patients can be facilitated.

Photography by Liu Jun, reporter of Huaxi Community Media

[If you have news clues, please report to us, and you will be paid for once adopted. Newsletter WeChat Follow: ihxdsb, Newsletter QQ: 3386405712]