This article is reprinted from: People’s Network Chongqing Channel
Recently, the medical staff of the Endocrinology and Nephrology Department of Chongqing Jianshe Hospital received a special gift – a stamp that has been cherished for a long time, with the patient’s handwritten stamp attached. message. This special gift comes from an 86-year-old patient in the Department of Endocrinology and Nephrology, Grandpa Ai.
A special gift made by Grandpa Ai for nurses. Photo courtesy of Chongqing Construction Hospital
“We must put ourselves in the shoes of the patients to serve the patients. Grandpa is 86 years old this year. We must be more careful, meticulous and patient in our daily care, and take care of the elderly in our own homes.” Immediately after admitting Grandpa Ai, head nurse Huang Xiaoli asked everyone. Careful treatment and nursing have gradually improved Grandpa Ai’s health. But at this time, the nursing team found that Grandpa Ai seemed to be a “loner”. Because he was worried that Grandpa Ai’s illness affected his mood, some nurses suggested that they should pay attention to Grandpa Ai’s mental health and resolve the bad emotions caused by the illness in time.
Learning of the nurses’ concerns, Grandpa Ai spoke from his heart. “You are working too hard. You are busy with epidemic prevention and control and still insist on treating patients. I really don’t want to trouble you any more!” Grandpa Ai told the nurses that since he was admitted to the hospital for treatment, precise treatment and careful care have allowed him to recover. It happened very quickly. Several times in the early morning, I saw a nurse still busy. In the daytime, I could care about such trivial matters as whether I was thirsty. Grandpa Ai couldn’t bear to trouble the nursing team any more. Determined not to increase the burden on nurses. The nursing team of the Department of Endocrinology and Nephrology was deeply moved and told Grandpa Ai that it is the duty of a nurse to take care of patients.
“Although it is only a small stamp, it is heavy to hold in my hand. This is the biggest recognition of our work from patients! I will treasure it for a lifetime.” Grandpa specially asked his family to bring stamps that he had collected for many years, carefully cut each note, carefully pasted the stamps, wrote down the hospital, department and name of each nurse, and stamped his own seal solemnly, Finally, Grandpa Ai delivered this special gift to the nurses one by one.
It is understood that before admission, Grandpa Ai had been suffering from hyperglycemia for more than ten years, and lower extremity edema for nearly a month. At the end of February, he went to Chongqing Construction Hospital due to physical discomfort. After the diagnosis, he was transferred to the Department of Endocrinology and Nephrology for hospitalization. After Grandpa Ai was admitted to the hospital, the medical staff in the department always adhered to the “patient-centered” treatment and service concept, and under the guidance of Director Sun Bolin, the patients were given comprehensive inpatient treatment. During the hospitalization, the medical and nursing team took good care of Grandpa Ai’s body. At the same time, the nursing team also actively paid attention to his psychological and nutritional conditions as a patient, so as to ensure that Grandpa Ai could enjoy high-quality medical services at a low and reasonable price. When he was discharged from the hospital, Grandpa Ai’s condition improved significantly, and his symptoms basically disappeared, and he was discharged from the hospital after a quick recovery.
Chongqing Jianshe Hospital is committed to promoting standardized construction, improving the quality of medical services, providing humanized high-quality services, and building a harmonious doctor-patient relationship. The hospital has received various forms of recognition and thanks from patients all year round. The pennants and letters of thanks, including the special stamps this time, are all blooming flowers on the tree of the hospital to build a harmonious doctor-patient relationship. A small flower is the recognition of the patients for the hospital’s strong emphasis on medical ethics and medical style. Under the guidance of the hospital, all departments actively meet the needs of the masses, and gain the trust and recognition of surrounding residents with superb medical technology and attentive nursing services.
In the next step, Chongqing Construction Hospital will continue to improve service levels and service quality, actively explore the gap between the medical services provided by the hospital and the needs of patients, and build a bridge between doctors and patients to connect doctors, nurses, and patients. , the common needs of the patient’s family; protect the doctor-patient connection tree, and bear the fruitful results of mutual understanding, trust and harmony.