Science and technology help old China Unicom be better

On May 17, the 2022 World Telecommunications and Information Society Day and the first anniversary of the establishment of Academician Liu Jingnan’s Information and Communication Science Studio were held in Han. The theme of this year’s World Telecommunication Day is “Digital Technologies for Older Persons and Healthy Ageing”. On the same day, Hubei Unicom launched a series of measures to benefit the people and popular science activities to help the elderly cross the digital divide and embrace a smart life with practical actions.

Technology helps the elderly, and ten measures of “Silver Age Service” are fully covered

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China Unicom upgraded and released ten measures of “Silver Age Services”, covering communication services, spiritual life and digital life closely related to the life of the elderly. Join hands with silver-aged groups to cross the digital divide and experience smart life, so that they will have more sense of gain, happiness and security in the digital wave.

China Unicom’s offline business halls and China Unicom APP simultaneously released the first self-developed mobile phone Aging terminal – Unicom’s assistant, providing integrated care services for “emergency help, one-key calling, reminders, and entertainment” for the elderly, using AI intelligent voice interaction to simplify the operation mode, the elderly operate based on intelligent terminals, and children use small programs Remotely understand the dynamics, so that the life of the elderly is more secure, and the children are more assured of respecting the elderly.

Hubei Unicom has also simultaneously upgraded the “filial piety” and “Silver Age” series products, adding a filial piety voice package (5 yuan, 100 minutes of domestic voice) , Silver Age Respect for the Elderly Broadband (20 yuan 300M, for silver age card users), enrich the product system to meet the needs of the elderly group for daily calls and home broadband use. The “filial piety” series of products can also realize functions such as joint payment, fraud interception, real-time positioning, etc., and fully implement services for the elderly.

Smart agriculture keeps the elderly “safe on the tongue”

On the site of the commemorative conference, Hubei Unicom held an online 360-degree immersive live broadcast with the theme of “smart agriculture”. The live broadcast location focuses on the grape core production base in Dongxihu District, Wuhan City. The base is also a provincial-level agricultural intelligence demonstration base. It is mainly guided by the advantageous policies of the grape industry, based on the grape and nursery industries, and makes full use of advanced technologies such as big data, artificial intelligence and the Internet of Things to build a data asset platform and realize intelligent production. , smart marketing, smart supply chain and other full-process agricultural digital development models. By promoting the experimental demonstration of smart agriculture, it will drive the overall development of agricultural science and technology applications, promote the in-depth integration of informatization and agriculture, improve the development level of agricultural modernization in the province, and further solve the problem of aging rural agricultural population; through smart irrigation, food safety traceability, Supply and marketing platforms and other methods and applications to promote the construction of digital rural smart agriculture. With Hubei Unicom’s new 5G technology, smart agriculture “takes root and results”.

164 Wisdom Helping Experience Centers for the Elderly Contacts Online

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Hubei Unicom and the Provincial Department of Civil Affairs jointly awarded 164 smart experience centers for the elderly in the province, and set up customer service love for the elderly, the weak, the sick, the disabled and pregnant in each standard hall and flagship hall There are more than 300 special seats in total, providing priority services and equipment and facilities for elderly customers. Helping the elderly and suitable for the elderly services include: establishing a green channel without codes, assisting the elderly who do not know how to use smartphones to check the health code, and assigning personnel to help the elderly to complete the health code query according to the health code checking system provided by the local government; cash Paying communication fees in parallel with other payment methods The business hall will continue to provide cash payment acceptance services to meet the needs of elderly customers; provide customer number pick-up services, and proactively provide customer number pick-up services for elderly users who do not understand the process of picking up numbers and do not know how to operate mobile phones Service to avoid invalid waiting; printing of bills or call details, for elderly customers who need to print bills, the salesperson will print them on their behalf after obtaining customer confirmation. Let elderly customers truly achieve a one-stop worry-free experience.

Anti-fraud campaign helps seniors stay away from fraud and harassment

Wuhan Unicom and Wuhan Public Security Bureau Internal Security Detachment, Jiang’an District Public Security Bureau Internal Security Brigade, and Xima Street Police Station have set up anti-fraud in each district And protect communication facilities publicity venues, and popularize anti-fraud, safety protection of three power facilities, real-name system and other related knowledge to the local people. At the same time, Wuhan Unicom launched the anti-fraud business card business, which helps to keep away from telecom fraud, sales promotion and harassment through call mark reminders, making life safer and better.

In the next stage, Hubei Unicom will continue to develop big connections, big computing and big data The “combination boxing” of , big application and big security helps to open up the information “artery” of economic and social development, provide the people with more intimate, comfortable and heart-warming high-quality services, and “empower and empower the digital transformation of thousands of industries.” Assignment”, striving for the main channel of the digital economy, sailing the new future of Hubei Unicom, and welcoming the party’s 20th National Congress with excellent results.

(Shan Xiaoyu, Xiao Xuan, Li Na, Feng Chi)

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[Source: Voice of Hubei]

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