Qingpu Liantang Fangcai Hospital: More than 1,000 people have been discharged from the hospital, and the warm and convenient service focuses on “personalization”

Photo provided by the interviewee (the same below)

Before May 1st, Ms. Zhou from Jinze Town, Qingpu District, after 11 days of isolation and treatment in Qingpu Liantang Fangcai Hospital, was evaluated by the expert team of the medical team. The clinical symptoms and nucleic acid test results met the discharge standards and she was allowed to discharge. . Before leaving, she deliberately came to the nurse’s desk to say goodbye, and was full of praise for the warm and convenient service of Liantang Fangcai Hospital, where she felt like home.

Since its opening on April 12, Liantang Fangcai Hospital has set up 1,200 beds, and a total of 1,060 patients have been discharged. The shelter is jointly operated by the Qingpu District Health Commission and the Shaanxi Aid Shanghai Medical Team, and has always been in a high-level operation stage. Under the overall arrangement of the temporary general party branch of Liantang Fangcai Hospital, the special work class of the Qingpu District Health and Health Commission and the Shaanxi Aid Shanghai Medical Team cooperated closely to launch a series of warm and convenient services. For example, set up a “wish wall” in the cabin to encourage patients and medical staff to “graffiti” and interact together; set up a “green corner”, where patients participate in maintenance together to create a good atmosphere; open windows regularly for ventilation, and add aromatherapy packs to improve the indoor environment ; Regular and designated meals, provide personalized meals for special groups, so that patients can eat well; organize patients to exercise in the activity area twice a day, and Chinese doctors teach and practice Baduanjin to keep fit.

Medical staff conduct satisfaction surveys and discharge visits to inpatients every day, and find that patients have anxiety If you have negative emotions such as nervousness, follow up with a psychiatrist immediately; if you find that there are children who have no place to take online classes, immediately vacate the doctor’s office, pull cables into the Internet, buy school supplies, and organize “study committees” to accompany reading and “life committees” to play with .

Liantang Fangcai pays attention to the “individualization” of the needs of special populations, and classifies and divides patients into a “concentric circle management model”. Patients with underlying diseases are arranged in the area around the nurse’s desk, which is convenient for care and nursing; one person is set up, and the director conducts key rounds every day, and conducts health education; conducts hand-making and public welfare interactions, and distributes small food gift packs to children.

Liantang Fangcai Hospital is located at No. 1899, Zhenxia Road, a relatively remote place in the suburbs , which was transformed from a logistics warehouse in Liantang Town Industrial Park, Qingpu District. The hospital management team has always regarded safety work as the lifeline of hospital operation. In order to further do a good job in emergency response to emergencies, improve the safety operation and management system of the Liantang Fangcang shelter hospital, and ensure information sharing, rapid response, and effective linkage, the shelter also holds comprehensive emergency drills. In the early stage, the management class of Liantang Fangcai Hospital conducted 2 tabletop exercises, fully considering a variety of extreme weather and special situations that may occur under special circumstances, and sorted out multiple sets of procedures for related solutions, and completed various materials. Prepared with the personnel, and informed all the personnel in the cabin.

Xinmin Evening News reporter Zuo Yan