In order to alleviate the problem of residents’ “lack of medicine” and “discontinuation of medicine” during the closed management of the community, the Xuhui District Market Supervision Bureau has In late March this year, the “Xuhui Handheld Pharmacy” app was launched quickly to help residents quickly and easily check whether pharmacies near their homes are open and whether they can provide “drug delivery to the community” service. Recently, this app has been upgraded. On top of the original basic functions, a new service model of “Internet hospital + drug delivery” has been launched to help residents buy drugs that cannot be purchased by pharmacies, and solve the problem that medical insurance cards cannot be paid.
The successful launch of “Xuhui Handheld Pharmacy” is inseparable from the support of many retail pharmacies in Xuhui District. According to the Xuhui District Market Supervision Bureau, with the strong support of the chain headquarters of First Medicine HSBC, Fahrenheit, Common People, and Guoda, more than 70 pharmacies in Xuhui District responded positively to the initiative. The service of “delivering medicines to the community” fills the “gap” for the shortage of couriers under the epidemic prevention and control situation, the inability to guarantee orders for online purchases of medicines, and the temporary closure of some pharmacies.
“After the ‘Xuhui Pharmacy’ goes online, the clerk not only has to answer the phone of the pharmacy, but also connect the order and be responsible for delivery, which greatly increases the workload.” Shanghai Jiang Wenyu, manager of Luoxiang Pharmacy of First Medicine HSBC Pharmacy Co., Ltd., told reporters that since April 11, two pharmacists in the store have been stationed in the store, and the workload is “overloaded”.
“Most of the callers need medicines for chronic diseases such as hypertension and diabetes.” Jiang Wenyu said that after receiving the order, the clerk will pack it in portions every time. , and write the name of each resident on the package. Afterwards, walk near, ride far, and send them to the gate of the community “point-to-point”.
Recently, Xuhui District Market Supervision Bureau has teamed up with Shanghai Pharma Cloud Health’s new specialty drug brand “Yi Yao Pharmacy” to launch a new service model of “Internet Hospital + Drug Delivery” . Residents scan the QR code of “Xuhui Handheld Pharmacy” to enter the section of “Internet Hospital – Yiyao Pharmacy Linkage to Find Doctors and Dispensing Medicines”. After the pharmacist’s review is completed, the patient chooses to pay at their own expense or medical insurance, fill in the delivery information, and pay the courier fee online. After “Yiyao·Pharmacy” automatically receives the electronic prescription, it will review, pack, and leave the warehouse as soon as possible, and deliver the medicine to the street, and then the street will distribute it to each neighborhood committee.
This road can be opened up thanks to the “Internet Hospital + Drug Delivery” service that “Yi Yao Pharmacy” actively connected to three tertiary hospitals during the epidemic. “At present, this new model can provide online consultation, prescription, and drug delivery services for Zhongshan Hospital, Longhua Hospital, and Xuhui District Central Hospital, solving the two major problems of drugs that pharmacies cannot buy and medical insurance card payment.” Xuhui District A relevant person from the Market Supervision Bureau said that since the launch of the new function on April 13, the number of visits in one day has reached more than 2,000, and the number of orders has exceeded 120, which further alleviates the difficulty of dispensing medicines for citizens.
Xinmin Evening News reporter Qiu Yingqiong