“Mr. Wang, thank you so much. I used your guidance to communicate with my father. There have been great changes recently!” “People’s Heart” Social Psychological Service Center tightly held the hands of teacher Wang Haitao and thanked her for her psychological guidance to her father.
It turns out that Ms. Yang’s father is nearly 60 years old, and he should have started a happy old age, but he always felt that he was sick, and went to major hospitals to check that his health indicators were normal. After a long time, This “heart disease” of her father made Ms. Yang’s family very troubled. By chance, Ms. Yang saw the introduction of the “Guanminxin” social psychological service center on the WeChat public account of “Guanyin Temple, the first stop of the country” in Guanyin Temple Street, and came to consult with the mentality of giving it a try.
After learning about the situation of Ms. Yang’s family, Wang Haitao, the instructor of the “Guanminxin” social psychological service center, conducted a patient analysis and explanation, and told Ms. Yang that her father’s symptoms were actually called “hypochondriasis.” “It is a mental disease that many elderly people are prone to occur, mainly manifested as insomnia, anxiety, etc., and it is manifested as always feeling unwell, which affects normal life. “Many of our physical manifestations are actually derived from psychological problems. There are many reasons for the occurrence of ‘hypochondriasis’. The most common one is the pressure of family relationships or the desire to get attention. At this time, family members need to communicate patiently with them to find the psychological ‘Foci’.” After the guidance of Mr. Wang Haitao, Ms. Yang went home and conducted in-depth communication with her parents, and her father’s psychological state was greatly improved. “In the past, he didn’t even want to go out of the house, and he always felt that he had a heart attack. Later, after we communicated, we found that he was very stressed by my mother’s nagging. After listening to Teacher Wang’s advice, I also communicated with my mother. Now My father is willing to go out and participate in community activities, and his personality has gradually become more cheerful!” Ms. Yang said.
Since the establishment of the “Guanminxin” Social Psychological Service Center in September last year, Ms. Yang and Ms. Wang Haitao have received nearly 100 consultants , including community residents, social workers, teenagers, etc., involving family relations, work pressure, adolescence rebellion and other aspects. “We mainly do some mental health science popularization activities for the residents, and we will also classify them according to the needs of the residents. For the elderly, women, marriage and love relationships, as well as teenagers and parent-child relationship problems, we will provide them with group psychological counseling.” Teacher Wang Haitao said.
Walking into the “Guanminxin” social psychological service center, the 90-square-meter room reflects the “intent” of professional psychological services. “Our psychological service center is divided into group assessment area, sand table area and consultation area.” Wang Haitao introduced that according to the professional layout of psychological consultation, in order to make the visitors feel the most professional and relaxed state, the color of the wall painting is selected. In a soft and calm aqua blue, the seats are arranged in an L shape, so that both the instructor and the client can catch each other’s eyes without causing the client’s tension due to the direct gaze, so that the client can A relatively safe and comfortable environment to truly reveal yourself. In addition to the daily one-on-one psychological guidance and group counseling for different groups, the “Guanminxin” social psychological service center also links the Beijing Social Psychological Work Federation and well-known experts in the domestic social psychology field, combining online and offline way to listen to the voices of residents in the jurisdiction at any time.
In order to more accurately understand the psychological service demands of community residents, Wang Haitao sorted out the cases that came for consultation and formed a community psychological service database. “The psychological needs of community residents are mainly concentrated in four categories of service objects: the elderly living alone, marriage and love relationships, young people and grass-roots workers. The first three are actually family relationships. What deserves more attention is the psychological state of grass-roots workers.” Wang Haitao said, In recent years, with the development of epidemic prevention and control work, the pressure on grass-roots workers has doubled. At present, social workers’ psychological stress reduction activities have been formulated with the first Yuyuan Erli Community and Guanbei Community to release work pressure for social workers. “In the future, we want to cultivate community psychological instructors in various communities, teach community workers to use professional psychological work skills to communicate with residents, relieve conflicting emotions, and use psychological services to help community construction and participate in community governance.” Wang Haitao introduced.
In addition, for the work of “accepting complaints and handling” in the streets, the “Guanminxin” social psychological service center will also conduct professional psychological training and stress relief activities for the operators of Guanyinsi Street 12345, so as to better serve the residents in the area. .
Serve with heart and heart. Guanyin Temple Street “Guanminxin” social psychological service center empowers community construction with professional psychological services, starts from psychological comfort, pays attention to residents’ sense of community life experience, and injects inwardness into the construction of a harmonious and happy “Guanyin Temple, the first stop in the country” The power of happiness outside. (Yang Feifei)