“Hello, I’m the dispatcher of the Municipal Center for Disease Control and Prevention. Did you take the elevator in the xx building yesterday?” phone.
Adjustment is an indispensable part of epidemic prevention and control. But when you receive a call from the mediator, will you have the following questions: What is the mediator looking for me for? What should I do when I receive a streaming call? City disease control experts will explain your doubts to you.
●Who will receive the streaming call?
Suspected cases, confirmed cases, asymptomatic infected persons, persons at risk of close contact or shared exposure with the above persons and possibly polluted environments.
●What kind of questions are asked in the interview?
The investigation is carried out with “people, vehicles, machines, networks, cards” as the key elements, and the investigators will ask you the following information to track the spread of the virus.
1. Personal information: name, age, where you live, how many people there are in your family, history of new crown vaccination, etc.;
2. Health status: have you been feeling unwell recently? Whether there are abnormal clinical symptoms such as fever, dry cough, fatigue, loss of smell and taste, nasal congestion, runny nose, sore throat, conjunctivitis, myalgia and diarrhea, whether you have recently purchased medicine or sought medical treatment, whether you have done nucleic acid testing or lung CT screening etc.;
3. History of travel and residence in the epidemic area: whether you have been to medium and high risk areas or overseas recently, where you have passed, and what you have done in these places;
4. Case contact history: mainly to investigate people who are in close contact with you, including co-passengers, close communication personnel, family members, colleagues and classmates, onlookers, etc., and whether you wear a mask when contacting;
5. Transportation: whether to take public transportation such as planes, trains, cars, ships, etc.;
6. Other necessary information: other information related to the epidemic or useful for epidemic prevention and control.
●What should I do if I receive a call from the CDC?
People should not be nervous when they receive a call. Being transferred does not mean being infected. It is possible that you have been in contact with a positive case recently, or that your itinerary overlaps in space and time with the officially announced confirmed cases and the activity trajectories of close contacts. When interviewing personnel come to the door or make inquiries by phone or WeChat, please actively cooperate with professional investigators, carefully review information such as recent health conditions and travel history, and answer truthfully without concealing or lying.
Refuse to cooperate, deliberately conceal the situation, and those who cause the spread of the epidemic will be prosecuted by law. Citizens’ personal information and privacy are protected by law, and the CDC strictly keeps all information obtained from the investigations confidential.
The formal transfer will not ask or require the transferee to provide information related to personal property and things for any reason. Everyone must actively cooperate with the epidemic control and public security departments in the transfer work, which is very important for the handling and prevention of the epidemic.
Text/Organized by reporter Chen Shi
Source/Healthy Guizhou Hunan Disease Control
Source: Xiamen Daily