Shanghai Medical Union 2022 Emergency Psychological Counseling Service Hotline Plan for Anti-epidemic Medical Workers in Specific Medical Institutions

In order to support the front-line medical staff to better stabilize their emotions and complete the current anti-epidemic work, the Shanghai Medical Trade Union specially commissioned Shufu EAP as the organizer to undertake a two-term 2-month period for anti-epidemic medical workers in specific medical institutions in Shanghai. Weekly emergency psychological counseling services. The specific service plan is as follows:

1. It is tentatively scheduled from 9:00 am to 21:00 am every day from March 14 (Monday) to March 27 (Sunday), providing medical services for specific medical institutions Provide emergency psychological counseling services;

Second, Shufu emergency psychological counseling service hotline adopts 400 telephone number: the number is: 400-820-8261, medical staff can directly call the hotline Get help.

Three, Shufu emergency psychological counseling service hotline also reserves the mobile phone number of the hotline staff:

18121108503 Mr. Lu;

13402079091 Mr. Hua;

If the medical staff encounters a busy tone when dialing 400, they can dial the mobile phone number and make an appointment for a consultant to call back at a suitable time for the medical staff to intervene.

Fourth, all psychological consultants participating in this service strictly abide by the promise of confidentiality, and will not disclose any information about the epidemic situation of the medical institution and the relevant information involving individual medical staff to any third party. Each consultant is required to sign a non-disclosure agreement.

V. In this service, Director Qiu Jianxun of Shanghai Mental Health Center is invited to serve as the supervisor’s mentor, who is responsible for guiding the psychological counselors of the hotline platform to better carry out psychological counseling work.

6. This work accepts the work guidance of the Shanghai Medical Trade Union, and conducts targeted psychological counseling services for anti-epidemic medical staff according to the development of the epidemic.

March 13, 2022