In recent years, with the in-depth advancement of “Internet + medical care”, intelligent medical treatment methods such as appointment registration and self-service payment have accelerated popularization. While bringing convenience to people, smart medical care has also brought some elderly medical treatment benefits. new puzzle. Not being able to use a smartphone to make an appointment and registering at the hospital window, but being told that “the number is gone”, etc., make it difficult for the elderly.
In order to implement the practical activity of “I do practical things for the masses”, and sincerely do practical things for the masses and solve problems, Yantai Stomatological Hospital continues to implement the smooth channels for the elderly to seek medical treatment, and effectively provide the elderly with medical services. More convenient diagnosis and treatment services, and eliminate the “digital divide” for the elderly to seek medical treatment.
Recently, during an interview at Yantai Stomatological Hospital, the reporter found that many elderly people have changed the way they used to queue and wait for a long time. The way to see a doctor, but to arrive at the door of the consultation room at a designated time period to successfully complete the diagnosis and treatment, effectively shortening the time for medical treatment. It is understood that this is the result of Yantai Stomatological Hospital’s full use of “Internet + medical services” to improve the efficiency of medical treatment. The hospital has opened a variety of appointment and registration channels such as telephone and WeChat. Citizens can help the elderly to reserve a suitable number source in advance at home. The elderly will arrive at the waiting area in advance according to the appointment period and wait for the number to be called for treatment. Pan Qian, director of the Oral Health Service Department, said: “Families can use the hospital’s WeChat public account to bind the medical treatment card of the elderly at home, make an appointment for them in advance, and complete the payment directly on WeChat after the treatment, which is very convenient for the elderly. Medical treatment. Each WeChat ID can be bound with up to 5 medical treatment cards.”
Yantai Stomatological Hospital always adheres to the parallel between intelligent and innovative services and traditional services, and has launched a series of considerate measures to enable the elderly to enjoy the smart medical treatment. The wave of medical treatment can also fully obtain the happiness and comfort of medical treatment. Director Pan Qian said, “In order to prevent elderly patients from waiting ineffectively, the geriatric dentistry department of the hospital will reserve part of the on-site number according to the doctor’s visit every day, and fully retain the traditional window registration method to make the elderly patient’s medical experience smoother and warmer.” , In order to ensure unobstructed medical treatment, for elderly patients who are not accompanied by their family members, the hospital also arranges the staff of the Oral Health Service Department in the outpatient hall to guide or accompany them. For elderly patients who need a follow-up visit, the medical staff will help them make an appointment on the spot after the visit, and will remind them by phone the day before the visit.
In addition, in order to provide convenience for elderly patients to seek medical treatment, there are staff at the entrance of the hospital to help the elderly who do not have smartphones or cannot provide health codes to manually register. The comprehensive service desk of the hospital also provides services for the elderly. Convenience items such as wheelchairs. For the elderly with limited mobility, the hospital will also understand the situation in advance and arrange for a visit.