According to the report of the Comprehensive Law Enforcement and Supervision Bureau of the Yunnan Provincial Department of Culture and Tourism on August 6, some media recently released similar videos such as “Tourists participating in low-cost tours are coerced by tour guides to shop: Know your home address and buy once in a lifetime” and other similar videos After the information was obtained, law enforcement forces were quickly organized to carry out an investigation, and the netizens who posted the video were promptly contacted to learn about the specific situation.
After investigation, the recording in the video information is part of the content of the tour guide Shen Moumou’s explanation in the process of providing tour guide services, and his words and deeds are suspected of forcing tourists to shop in disguise; Yunnan Guozhong International Travel Service Co., Ltd. Entrusting tourists to other travel agencies for reception and other violations of laws and regulations; Dali Shanger Travel Agency Co., Ltd. is suspected of arranging teams to go shopping at designated shopping places and other violations of laws and regulations without reaching an agreement with tourists.
In this regard, the Comprehensive Law Enforcement Supervision Bureau of the Yunnan Provincial Department of Culture and Tourism has instructed the relevant municipalities to quickly investigate and punish the travel agencies involved and the tour guides involved in accordance with laws and regulations on the basis of the previous investigation, and the results of the investigation and punishment will be announced to the public in a timely manner. It is hoped that the majority of netizens and tourists will choose tourism products carefully and jointly boycott “unreasonably low-priced tours”. When the legitimate rights and interests of tourists are infringed during their travel in Yunnan, please make a complaint through the “Yunnan Tour” App, “Yunnan Tour” WeChat applet and the 12345 government service hotline in time, or handle the “30-day no-reason return”. (Headquarters reporter Li Changming)