Unblocking complaint and reporting channels to unlock new ways of law enforcement supervision

A few days ago, the Tongliao Municipal Bureau of Justice refined its work measures and formulated the “Tongliao Municipal Administrative Law Enforcement Supervision and Complaints” “Regulations on Handling Reports”, unlocking a new way of administrative law enforcement supervision.

publishing methods for reporting complaints

The “Notice on Announcement of Administrative Law Enforcement Supervision Complaints and Reporting Methods” was simultaneously and publicly released on the official websites of Tongliao Municipal Government and Municipal Bureau of Justice. address to be announced.

Clearly define the scope of acceptance

Citizens, legal persons and other organizations believe that the administrative law enforcement agencies have non-performance of responsibilities, ultra vires law enforcement, violation of legal procedures, brutal law enforcement, repeated law enforcement, multiple law enforcement, factual If the identification is unclear, the handling decision is obviously unfair, etc., you can file a complaint and report, and inform you that if it has been accepted by supervision, petition or other organs, criminal or civil cases accepted by the public security organs and judicial organs according to law, and administrative reconsideration, civil cases have been applied for. In commercial arbitration and judicial proceedings, those who are not satisfied with the results of administrative reconsideration, civil and commercial arbitration, or litigation are not within the scope of administrative law enforcement supervision and will not be accepted.

Regular processing time frame

The handling of complaints and reports is divided into five steps: “registration, assignment, acceptance, handling, and feedback”. The Municipal Justice Bureau receives the report and registers immediately. The application shall be assigned within 2 days, and the acceptance decision shall be made within 5 days if no assignment is required, and the handling decision and feedback shall be made within 30 days after the acceptance. If the situation is complicated, the handling period can be appropriately extended with the approval of the person in charge, and the extension period shall not exceed 20 days.

Strengthen departmental coordination

Using the autonomous region to open up a window for companies to “report problems” on the “Mongolia-Qitong” platform, led by the Legal Supervision Section of Tongliao Judicial Bureau, with special personnel in charge, and relevant departments Linkage, log in in a timely manner and receive feedback from enterprises to ensure that they are processed immediately and must be handled when receiving complaints.

Unblocking the administrative law enforcement supervision and complaint reporting channel is another powerful measure to standardize administrative law enforcement activities, which greatly improves the social environment of administrative law enforcement supervision work. The degree of participation has effectively improved the quality and effect of administrative law enforcement supervision, and further provided a strong legal guarantee for optimizing the business environment.