Chongqing Consumer Council issued a consumer warning: Elderly consumers should be careful to prevent fraud and pay more attention

China Consumer News from Chongqing (Reporter Liu Wenxin) Recently, some unscrupulous businesses have used false propaganda, deception and inducement to defraud elderly consumers of money, Especially in the fields of health care product sales, financial management, travel, jewelry and jade collection, etc., the phenomenon of infringing on the rights and interests of elderly consumers often occurs. On July 25, the Chongqing Municipal Consumer Council issued a consumption warning to remind the elderly to increase their awareness of prevention, improve their ability to detect and prevent fraud, consume scientifically and rationally, and avoid falling into the consumption trap.

Purchase health care products rationally, and health food cannot replace drug treatment. Be wary of selling health products under the guise of health lectures, free expert consultations, free physical examinations, gifts, and organized tours. Elderly people should go to regular hospitals when they are sick, and they should also go to regular hospitals and medical institutions for health care.

High returns are risky, and financial management needs to be cautious. When buying wealth management products, senior consumers should keep in mind five “not equals”: bank wealth management is not equal to savings deposits; expected returns are not equal to actual returns; verbal promotion is not equal to contractual agreement; others say good does not mean it is suitable for them; investment Wealth management is not the same as investing to make a fortune.

Low-cost travel is tricky, so beware of consumption traps. Older consumers should not be greedy for cheap travel, and try to choose a travel agency with qualifications and good reputation. Attracting consumers to go out with ultra-low-price advertising, they often discount the itinerary, transportation, accommodation, etc., or make profits by charging age “surcharges”, and even trick the elderly to buy travel goods for profit.

There are many traps in jewelry and jade, so buy rationally to distinguish authenticity. Jewelry and jade and other collectibles are mixed, and it is difficult to distinguish between true and false. Some unscrupulous merchants use some lower-value jewelry and jade, and attach fake and genuine collection certificates, appraisal certificates, master certificates, etc. to increase credibility and induce step by step. Older consumers buy at high prices and fall into a series of scams. If you get a jewelry and jade certificate, you can log in to the official website such as the “National Certification and Accreditation Information Public Service Platform (” and other official websites. Observe whether the key content of the certificate is complete, including whether there is a CMA logo and an anti-counterfeiting logo, whether the seal is clear and complete, whether the address and contact number of the organization are complete, and whether the signature of the inspector is clearly identifiable, etc. Remind the majority of elderly consumers to note that the identification certificate filled out by hand does not have any reference value.

Consumption vouchers must be obtained, and there is evidence to protect rights in accordance with the law. Older consumers should take the initiative to obtain and properly keep shopping vouchers when making purchases. In the event of a consumer dispute, children and relatives should be informed in a timely manner, and a complaint should be lodged with the relevant department or the Consumer Council to safeguard their legitimate rights and interests.

[Source: China Consumer Network_Consumer Association News]

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